Shipping & Policies


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 1 - 3 weeks
  • North America : 3 - 7 business days
  • Europe : 3 - 5 weeks
  • Australia, New Zealand and Oceania : 3 - 5 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Frequently Asked Questions

Disclaimer Release of Liability

By purchasing my products, you understand that I am not a medical professional, and no information transferred is to be construed as medical advice. It is ALWAYS recommended to discuss your condition with your doctor before wearing splints or your condition could worsen. Sometimes even though the splint is functional and helpful when worn properly, if it is worn incorrectly it can be harmful. No information on this site should be used to diagnose, treat, prevent or cure any disease or condition, nor is it implied that these products will cure or treat your condition. Always remove your splint if you anticipate finger swelling, or before engaging in any activity where it may become caught, resulting in bodily damage.

Lifetime Warranty - Effective June 1, 2020

Covers all 925 Sterling Silver or 14K Gold Fill or Rose Gold Fill Splints

Coverage for:
-splint frame, no attachments or bracelets
-breaks and snaps from normal wear and tear
-scratches, gouges, deformed splints from adjustments or damage

Does not cover:
-misuse, abuse, or intentional breakage or cuts
-lost splints
-accessories or supplies

Proof of receipt from or SplintLife on Etsy, and the splint(s), are what is needed to submit your claim.

Shipping to return the splint(s) to Splint Life (cost varies), and priority shipping to get the splint(s) back to you ($5 US or $18 International are the only fees involved.

What's My Splint Made Of?

92.5 Sterling Silver splints are our top pick for daily wear and use! True 92.5% Sterling Silver, that won't fade with wear!

Gold Filled splints are crafted with 14K REAL GOLD over an alloy gold base. 'Filled' splints don't fade with wear and will always remain 14K Gold.

Rose Gold Filled splints are crafted with REAL 14K GOLD and Copper over an alloy base that contains Copper. The Copper is how the Rose Gold gets it name, as it tints the metal. 'Filled' splints don't fade with wear and use and will remain 14K Rose Gold.

Custom and personalized orders

Unfortunately, I am unable to take special requests at this time due to my own Ehlers Danlos and secondary debilitating conditions. I know that you live with pain as well, and cannot possibly thank you enough for your understanding! All current products, processing and shipping are unaffected, this is simply for the more specialized and custom splints, as my severe OA is progressing in my hands.

Exchange Policy

Splint must be in NEW condition. Unfortunately, if the splint is warped, scratched, or has visible wear, a 20% fee will need to be deducted from the applied credit amount. We appreciate your understanding.

1. Contact us to request a return shipment address
2. Package the splint safely in a box for shipment (absolutely no soft mailers without box protection)
3. After mailing the package, please update us with your tracking number
4. When the return is received, a promo code for the product amount will be provided
5. *Use your promo code to order your new splint

Shipping fees are nonrefundable

Legal imprint